Product Disclosure

Please be aware that all products in this store are handmade, and therefore, are not perfect. No two products are alike. Each product is completely unique, even if they are of the same or similar pattern.

All catchers are made to order just for you, unless otherwise stated in the description. We operate on a first come, first serve basis, and all orders will be processed in the order they are received. Once your order is started, please allow a 2-7 day processing period per catcher, depending on the size purchased. Products containing color will require an additional 2-4 days. I strive to make each and every product the best I possibly can, as quickly as I can. 

Mooncatcher frames are built by me, by hand. They are not premade frames.

Dimensions such as hoop diameters, lengths, and widths given on each description are approximate. Again, no two are the same.

Items stating 'local pick up only' will not be available for shipping due to size and/or weight.

All products are made with only the highest quality materials. Each macrame item is made with 100% cotton cord, no matter the size of cord used. Hoops are made of 100% natural bamboo. Tree branches and twigs used for certain products are 100% real oak from our personal oak trees, and are cleaned & sanitized before use. Wooden dowels used in certain products are made of real wood. Gemstone accents are made using natural, genuine gemstones/minerals. Copper accents are made of real pure copper. Earring components are lead & nickel free, and are hypoallergenic. The silver and gold hooks are sterling silver/gold plated, and 925 stamped. Pacifier clips with wooden components are made 100% untreated beech wood. Metal suspender clips are lead & nickel free. Stained products are stained with Varathane Wood Stain in the colors American Walnut, Antique White, Weathered Grey, and Kona.

As with anything found in nature, no two gemstones are the same. The gemstones you receive will be different from the stones pictured, and will even be different between earrings. A stone on one earring will not be the same as the stone on the other earring in the same pair. They will be completely unique. However, I will do my very best to match the stones in each pair of earrings to the same color, size, etc. 

We use the most natural materials in all of our products. We don't use anything we wouldn't use ourselves, in our own home.

We now offer color on all catchers, feathers, select earrings, tassels, and Mini Macs. I dye all cord myself inhouse, so you know you're getting the same high quality 100% cotton cord, just with a pop of color. I use Rit™ all purpose dye, and all dyed items are sealed with Rit™ Colorstay Dye Fixative for protection, and long lasting color.

Please also be aware that color and pattern will vary. Just like all other items, each product containing color will be completely unique, even if they are of the same or similar pattern. Though I aim to make each and every product as uniform and consistent as possible, no two will ever be the same. Photos provided on products are of the actual item, unless it requires a processing period (stated in the item description). If a processing period is required, the photos are examples and the final product you recieve may be a slightly different pattern and/or shade.

For questions, comments, concerns, or inquiries hit that Messenger button down in the right hand corner, or email me at info@catcherandcord.com. For custom inquiries, or if you have a specific color in mind, let's talk about it! Contact me on messenger or email me at sales@catcherandcord.com! 

You can also find us on Facebook, Instagram, Twitter, and Pinterest

Every item we sell is crafted by hand, by me and me alone. Though this business is owned by my husband and myself, he is a silent partner. I run this business strictly on my own. From the website, to the advertising, to product pictures & media, to answering emails, to the products themselves; I do it all. No employees, no outsourcing; just me. Please know that I put my heart & soul into each and every item. They truly are a labor of love, and it is my honor to share this love with you. My only hope is that you love them too. We can't thank you enough for your time, patience, & business!

Love is guarenteed 🖤 You are amazing, remember that.